Assessment Kit-ICTNWK534 Monitor and troubleshoot virtual computing environments SIF Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Australian Digital Capability Framework (ADCF)

Units of competency AURTTL001 Inspect and service CNG fuel systems AURTTL002 Diagnose and repair CNG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM04019 Perform refractory installation and repair MEM04024 Produce moulds and cores by hand MEM04025 Produce moulds and cores by hand (advanced) MEM04001 Operate melting furnaces MEM04004 Prepare and mix sand for metal moulding MEM04006 Operate sand moulding and core making machines MEM04007 Pour molten metal MEM04002 Perform gravity die casting MEM04003 Operate pressure die casting machine MEM09011 Apply basic engineering design concepts MEM11009 Handle/move bulk fluids/gases MEM11010 Operate mobile load shifting equipment MEM12001 Use comparison and basic measuring devices MEM13001 Perform emergency first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

components and finishes for bathroom designs Elective units BSBCRT401 Articulate

Assessment Kit-ICTNWK534 Monitor and troubleshoot virtual computing environments SIF Core units BSBDIV501 Manage diversityOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of