Learner Resources-SITXCCS008 Develop and manage quality customer service practices New Unit Core units ICTICT809 Facilitate business

Core units ICTICT809 Facilitate business analysis Elective units ICTICT808 Direct the development of a knowledge management strategy for a business ICTSUS806 Lead applied research in ICT sustainability ICTICT811 Manage an information architecture project If you require RPL Kits with comprehensive benchmarking

procedures and programs Elective units BSBHRM529 Coordinate separation and termination processes Group A BSBWHS521 Ensure a safe workplace for a work area Group A BSBCMM511 Communicate with influence Group B BSBCRT511 Develop critical thinking in others Group B BSBPEF501 Manage personal and professional development Group B If you require RPL Kits with comprehensive benchmarking

health and work practices Elective units SHBBHRS002 Provide female intimate waxing services SHBBHRS003 Provide male intimate waxing services SHBBMUP001 Apply eyelash extensions SHBBMUP003 Design and apply make-up for photography * We can develop additional elective units that are not listed on request (Please contact us for further information)

roller and spray CPCCPD3024A Apply paint by spray CPCCPD3025A Match specified paint colour CPCCPD3026A Apply stains and clear timber finishes CPCCPD3027A Apply wallpaper CPCCPD3028A Apply decorative paint finishes CPCCPD3031A Implement safe lead paint and asbestos work practices in the painting industry Elective Units CPCCPD3029A Remove graffiti and apply protective coatings CPCCPD3032A Apply advanced wallpaper techniques BSBSMB301 Investigate micro business opportunities BSBSMB406 Manage small business finances If you require RPL Kits with comprehensive benchmarking

explosives and prohibited items AVIG0001 Work effectively in a transport security environment AVIO0007 Control access to and exit from a security sensitive area AVIO0008 Establish and maintain a sterile sensitive area Electives AVIO0005 Conduct screening using explosive trace detection AVIO0003 Apply electronic metal detection AVIO0014 Screen articles by interpreting X-ray images AVIF0015 Apply awareness of dangerous goods and hazardous substances in the transport security environment If you require RPL Kits with comprehensive benchmarking

Learner Resources-SITXCCS008 Develop and manage quality customer service practices New Unit Core units ICTICT809 Facilitate businessOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all