Vocational Placement Kit-MEM31322 Certificate III in Refrigeration and Air Conditioning CUA Core units BSBDES302 Explore and

Core units BSBDES302 Explore and apply the creative design process to 2D forms BSBDES303 Explore and apply the creative design process to 3D forms BSBDES502 Establish

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

identify and protect utilities AHCWRK309 Apply environmentally sustainable work practices If you require RPL Kits with comprehensive benchmarking

implement and review a quality assurance program Electives AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts AHCBUS516 Develop and review a business plan AHCBUS517 Monitor and review business performance AHCCHM501 Develop and manage a chemical use strategy If you require RPL Kits with comprehensive benchmarking

Units of competency RIIRIS402E Carry out the risk management process RIICWD503E Prepare traffic management plans and traffic guidance schemes If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-MEM31322 Certificate III in Refrigeration and Air Conditioning CUA Core units BSBDES302 Explore andA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.