Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Self-Study Guide risk assessment and risk control

risk assessment and risk control processes CPPCLO3103 Clean and maintain amenities CPPCLO3104 Clean high touch surfaces CPPCLO3105 Clean glass surfaces CPPCLO3106 Pressure wash and clean surfaces CPPCLO3111 Clean rooms

Units of competency ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL322 Install

procedures and compliance standards associated with licensed electrical work MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on the-job-training MEM18001 Use hand tools MEM18100 Fault-find

Units of competency BSBINS501 Implement information and knowledge management systems BSBINS514 Contribute to records retention and disposal schedule BSBINS513 Contribute to records management framework BSBINS504 Maintain digital repositories BSBINS601 Manage knowledge and information BSBINS512 Monitor business records systems If you require RPL Kits with comprehensive benchmarking

Units of competency ICTSUS402 Install and test power saving hardware ICTSUS403 Install and test power management software If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Self-Study Guide risk assessment and risk controlA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.