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Lay the groundwork for success in the service industries
and managing multiple patients
Learners gain insight into how excellent service and sound knowledge drive customer satisfaction and business success
Learn to respond to emergencies
Managing Change and Procedures
Unit 24997 Choose Package:Delivery Pack Lay the groundwork for successDemonstrate knowledge of theft and fraud in a retail or distribution environment. People credited with this unit standard are able to: describe the ways in which theft and fraud are committed by staff, customers, suppliers, and delivery persons; explain responses to theft and fraud; and explain the legal rights of a person suspected of theft or fraud, in a retail or distribution environment.
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