Learner Resources-ICTSAS442 Provide first-level remote help desk support AUM Elective units MSS407003 Analyse process

Elective units MSS407003 Analyse process changes MSS407008 Capture learning from daily activities in an organisation MSS407010 Improve visual management in the workplace MSS407011 Manage benchmarking studies If you require RPL Kits with comprehensive benchmarking

Units of competency ICTTEN826 Evaluate and apply digital signal processing to communication systems ICTTEN825 Investigate applications of cloud networks in network switching ICTRFN806 Analyse satellite communications systems ICTRFN804 Produce radio link budgets ICTRFN805 Analyse cellular mobile network systems ICTTEN823 Manage voice

implementing and maintaining an organisation’s WHS management system CPCCBC6001 Apply building codes and standards to the construction process for large building projects CPCCBC6003 Establish

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AUMAFA002 Maintain workplace relationships AUMAMA001 Contribute to production goals AUMAMA002 Work effectively in teams AUMASA011 Apply safe work practices in the automotive manufacturing environment AUMATK002 Prepare and operate tools

Learner Resources-ICTSAS442 Provide first-level remote help desk support AUM Elective units MSS407003 Analyse processOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all