Learner Resources-CHCPAL001 Deliver care services using a palliative approach Certificate II aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

alter and dismantle scaffolding basic level RIICCM210E Install trench support RIIHAN208E Perform dogging If you require RPL Kits with comprehensive benchmarking

Units of competency BSBCOM501 Identify and interpret compliance requirements BSBRSK501 Manage risk FNSORG512 Develop

Units of competency BSBPRC505 Manage ethical procurement strategy BSBPMG537 Manage project procurement BSBPRC504 Manage a supply chain BSBPRC501 Manage procurement strategies BSBPRC502 Manage supplier relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIIWHS301D Conduct safety and health investigations RIIRIS402D Carry out the risk management process RIIWHS404D Implement and monitor health and hygiene management systems BSBWHS401 Implement and monitor WHS policies

Learner Resources-CHCPAL001 Deliver care services using a palliative approach Certificate II aggressive or abusive customers *Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all