Session Plan-MEM12001 Use comparison and basic measuring devices AHC Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Core units BSBOPS101 Use business resources BSBPEF101 Plan and prepare for work readiness Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBDAT201 Collect and record data BSBOPS201 Work effectively in business environments If you require RPL Kits with comprehensive benchmarking

Units of competency BSBXBD401 Capture and store big data BSBXBD402 Test big data samples BSBXBD403 Analyse big data BSBXBD406 Present big data insights If you require RPL Kits with comprehensive benchmarking

Core units AVIB0001 Manage and carry out pre- and post-flight cabin checks AVIF0023 Apply aircraft safety procedures AVIF0034 Apply aviation work health and safety procedures AVIF0041 Maintain the safety of people and aircraft AVIF0042 Respond to abnormal and emergency situations in an aircraft AVIG0003 Work effectively in the aviation industry AVIO0017 Manage disruptive behaviour and unlawful interference with aviation AVIO0019 Apply and monitor aviation workplace security procedures AVIZ0004 Maintain security awareness and vigilance in an aviation workplace BSBWOR301 Organise personal work priorities and development TLIE3004 Prepare workplace documents TLIF2018 Operate firefighting equipment TLIO0001 Undertake emergency response action to a security threat Electives BSBLDR301 Support effective workplace relationships BSBOPS301 Maintain business resources BSBOPS402 Coordinate business operational plans BSBTWK201 Work effectively with others HLTAID011 Provide First Aid SITHFAB021 Provide responsible service of alcohol AVIF0035 Manage human factors in aviation operations TLIG0002 Lead a work team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS031 Provide individualised support CHCCCS038 Facilitate the empowerment of people receiving support CHCCCS040 Support independence and wellbeing CHCCCS041 Recognise healthy body systems CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS002 Follow safe work practices for direct client care Elective units CHCAGE011 Provide support to people living with dementia CHCAGE013 Work effectively in aged care CHCPAL003 Deliver care services using a palliative approach CHCDIS011 Contribute to ongoing skills development using a strengths-based approach CHCDIS012 Support community participation and social inclusion CHCDIS020 Work effectively in disability support If you require RPL Kits with comprehensive benchmarking

Session Plan-MEM12001 Use comparison and basic measuring devices AHC Core units BSBDIV501 Manage diversityOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these