Pay in 4 interest-free payments of $28.44 Learn more
Ships within 48 hours · Estimated delivery Aug 17 - Aug 22
aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBESB404 Market new business ventures BSBLDR522 Manage people performance BSBLDR602 Provide leadership across the organisation BSBOPS505 Manage organisational customer service BSBSTR601 Manage innovation and continuous improvement FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM611 Monitor performance of financial products and services in meeting client needs FNSSAM612 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBAUD515 Evaluate and review compliance BSBAUD601 Establish and manage compliance management systems BSBLDR601 Lead and manage organisational change BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBSTR602 Develop organisational strategies BSBSUS511 Develop workplace policies and procedures for sustainability If you require RPL Kits with comprehensive benchmarking
beams and walls CPCCCA3020 Erect and dismantle jump-form formwork CPCCCA3027 Set up
simple highly familiar texts * We can develop additional elective units that are not listed on request (Please contact us for further information)
codes and specifications * We can develop additional elective units that are not listed on request (Please contact us for further information)
Assessment Kit-CHCPOL003 Research and apply evidence to practice Certificate IV aggressive or abusive customers *Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of
US$ 224.50
US$ 407.00
US$ 234.50
US$ 6870.00
US$ 149.50
US$ 366.00
US$ 199.50
US$ 324.50
US$ 8478.50
US$ 224.50
US$ 1344.00
US$ 366.00