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Perfect Phrases for Business Letters Product Form:Paperback / softback and step-by-step instructionsAuthor(s): O'Quinn, Ken Whether its writing a proposal, motivating employees, or reaching out to customers,the Perfect Phrases series has the tools you need for precise, effective communication. Distillingcomplex ideas into specific phrases that diplomatically and honestly depict theconcepts at hand, this invaluable series provides: The best techniques to communicate messages and goals in business lettersand proposals Tips for bringing out the best in